Terms of Service: Congressional Towing & Transport Inc.
Last Updated: July 26, 2025 (reflecting SMS/TOS updates)
Use of the Service requires agreement to the full Terms of Service.
Section
Key Terms and User Responsibilities
1. Service Agreement & Scope
These Terms govern your use of the Congressional Towing & Transport Inc. VoIP (Voice over Internet Protocol) and SMS (Short Message Service) communication service ("Service"), including any integrations with platforms like RingCentral. By using the Service, you agree to these Terms.
2. Account and Usage
Registration: You must provide accurate, complete information for your account. Security: You are responsible for all activities under your account. Prohibited Use: You must use the Service lawfully, avoiding fraud, harassment, illegal activities, or transmitting harmful code.
3. Payments and Billing
You agree to pay all applicable fees for your Service plan, including taxes and surcharges. Failure to pay may result in suspension or termination.
4. Communication Content
You own your content (voice, SMS) but grant us a limited license to process and transmit it solely to operate the Service. We are not responsible for the content of communications.
5. Data and Privacy
Our collection and use of your data, including call logs, message logs, and account information, is governed by the Privacy Policy (linked below). SMS Consent: You must ensure you have necessary consent to send SMS messages to recipients, adhering to all applicable laws (e.g., TCPA).
6. SMS Messaging Terms
Expected Messages: Users of the Service may expect to receive and send messages related to appointment reminders, order alerts, account notifications, service updates, and scheduling confirmations. Frequency: Messaging frequency may vary. Rates: Message and data rates may apply. Opt-Out: To opt out at any time, text STOP. Assistance: For assistance, text HELP or visit our website at congressionaltowingandautotransport.net/congressional-auto/home
7. Emergency Services (E911)
VoIP E911 has limitations compared to traditional landline 911 service. You must keep your registered service address current. Service outages (e.g., power, internet failure) will prevent E911 calls. We are not liable for the failure or limited functionality of E911 services.
8. Termination and Suspension
We may suspend or terminate your Service immediately if you breach these Terms, fail to pay fees, or use the Service unlawfully. You may terminate your account according to your service agreement.
9. Disclaimers and Limitations of Liability
Service "As Is": The Service is provided "as is," without warranties of any kind. Limited Liability: Our liability is strictly limited to the amount paid by you for the Service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
10. Changes to Terms
We reserve the right to modify these Terms. Your continued use of the Service constitutes acceptance of the modified Terms.
SMS Terms of Service
1.SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2.Types of SMS Communications:
If you have consented to receive text messages from Congressional Towing & Transport Inc you may receive messages related to the following:
Appointment reminders
Follow-up messages: e.g. “Dear customer, your car will be delivered in the next hour, please be available to receive your car.”
Billing inquiries/confirmation: “Dear customer, your payment for the auto transport service was received. It was a pleasure working with you!”
3.Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 10 SMS messages related to your auto transport. This makes your auto transport experience smooth and worry free. For brokers, the message frequency may be higher but will be limited to communication about load dispatch and status update.
4.Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5.Opt-In Method:
You may opt in to receive SMS messages fromCongressional Towing & Transport Inc in the following ways:
Verbally, during a conversation with our team.
By submitting a request to the company contact email on the website.
6.Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7.Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at http://congressionaltowingandautotransport.net
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8.Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our privacy policy (https://www.congressionaltowingandautotransport.net/privacy-policy) and Terms of Service (https://www.congressionaltowingandautotransport.net/terms-of-service) pages.